Privacy Policy
Last updated: May 2, 2026
1. Who we are
Jacqueline Anne De Souza, a sole proprietor based in Johannesburg, South Africa, trading as "Do It For You" ("we", "us", "our"), is the data controller responsible for the personal data described in this notice. Contact: support@move365life.co.za.
2. What we collect
Account info (email, name), the goals and proofs you submit, basic usage data (timestamps, device type, IP address) and payment metadata processed by Paystack. We do not store full card numbers.
3. How we use it and legal basis
- Performance of contract — to create your account, run check-ins, show proofs to your sponsor, deliver coaching, and process payments through Paystack.
- Legitimate interests — to keep the Service secure, prevent fraud and abuse, and improve features. We balance these against your rights.
- Consent — for optional marketing emails and non-essential cookies. You can withdraw consent at any time.
- Legal obligation — to keep billing and tax records where required by law.
We do not sell your data.
4. Who can see your proofs
By default, only you, your assigned sponsor and our coaches can see your check-ins and proof uploads. Staff access is logged and limited to support and abuse review.
5. Sub-processors and recipients
We share data with trusted vendors that process it only on our instructions:
- Paystack — our payment processor. Paystack processes your payment details (card information, billing address) on our behalf to complete transactions. See Paystack's Privacy Policy.
- Supabase — database, file storage and authentication.
- Resend (or similar) — transactional email delivery.
- Cloudflare / hosting provider — to serve the web app.
- Professional advisers and authorities — where required by law.
6. International transfers
Some of our processors are located outside South Africa, the UK and the EEA. Where that is the case we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
7. Retention
We keep your data while your account is active. When you delete your account, we remove your profile, goals and proofs within 30 days, except where law requires us to keep billing records.
8. Your rights
You can access, correct, export or delete your data at any time from the account page, or by emailing support@move365life.co.za. EU/UK residents have rights under GDPR (access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with a supervisory authority); we aim to respond within one month. California residents have rights under CCPA. South African residents have rights under POPIA.
9. Security
Data is encrypted in transit (HTTPS) and at rest. Access is protected by Row Level Security so members can only read their own records.
10. Children
The Service is not intended for users under 16.
11. Changes & contact
We'll notify you of material changes. See also our Terms and Refund Policy. Questions? Email support@move365life.co.za.